Browse our latest products
SHOP NOWClean the kitchen
Clean the car
Clean the sink
Video -- Revolutionize Your Clean with STMWORLD Steam Cleaner
Video -- TROUBLESHOOTING: What should I do if the lid cannot be opened after use?
Video -- TROUBLESHOOTING: Problem with the indicator light
Video -- TROUBLESHOOTING: Regarding the small red dot on the lid.
Video -- TROUBLESHOOTING: What should I do if the steam pressure is not enough?
Video -- TROUBLESHOOTING: The problem of insufficient steam temperature.
Video -- TROUBLESHOOTING: What should I do if there is a steam leakage problem?
FAQS
-
Why can't open the safety cap?
-
Why can't open the safety cap after fully released the steam? How much water is recommended?
-
Why is the steam cleaner not pressurized enough when using? Why the steam temperature is not hot enough during use?
WARRANTY
LIMITED TWO-YEAR WARRANTY
STMWORLD comes with an industry-leading. From the date of purchase, any used, defective or malfunctioning accessories or product, customer provides proof of purchase (order number or product picture), STMWORLD will replace with new accessories or product for free.
The warranty applies to the product and accessories.
This warranty applies to product used for personal, and not commercial or rental service.
The warranty does not apply to damage resulting from failure to follow the operating instructions, accidents, negligence, abuse, unauthorized repair, alterations, or disassembly by unauthorized individuals.
If you need information about repairs or replacement parts, or if you have questions about your
warranty, contact STMWORLD Customer Services.
Please do not return this product to the store.
For any questions or concerns, STMWORLD is happy to be of service.
Contact us directly at +1 (808) 865-0880(Monday to Friday 8:00am-5:00pm PST).
ACTIVATE LIFETIME WARRANTY
Thank you for choosing our product. We are proud to offer you a lifetime warranty, demonstrating our unwavering commitment to quality and customer satisfaction.
Our lifetime warranty guarantees that the product you have purchased will be free from defects in materials and workmanship for its entire lifespan. Should any issues arise due to manufacturing defects or faulty materials, we will repair or replace the product at no additional cost to you.
Please note that the only ways to obtain the lifetime warranty are:
Email: support@stmworld.net
Contact us by email: support@stmworld.net and provide the order number in the email, you can get a lifetime warranty!
If you want to use this lifetime warranty, please retain your order number and contact (email: support@stmworld.net) our customer service department. Our dedicated team will guide you through the necessary steps to evaluate and resolve your problem.
It is important to note that our lifetime warranty is non-transferable and applies only to the original purchaser. Additionally, this warranty does not cover damages resulting from normal wear and tear, misuse, accidents, unauthorized repairs, modifications, or any other circumstances not directly related to manufacturing defects. Any alterations made to the product by third parties will void this warranty.
Thank you for choosing our product, and we look forward to providing you with a lifetime of reliable performance and peace of mind.
Talk about Return/Refund
DO NOT RETURN TO AMAZON, PLEASE
CONTACT US FIRST
As the professional manufacturer,
We offering excellent and rapid after-sales service, including
free returns and exchanges within 24h's feedback.
If you need to return an item, we kindly ask
you to contact us as your initial action. We
will initiate a quick return/exchange
process!!